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Customer Retention Is Key To Growth
- December 14, 2022
- Posted by: Chris Morley
- Categories: Customer Journeys, Customer Retention
No CommentsCustomer retention is an important part of any business’s growth and success. It involves identifying and retaining current customers, as opposed to focusing on acquiring new customers. Retaining customers means that the business is providing a product or service that is meeting their needs and encouraging them to return for more purchases.